Director of Social Services (2nd Posting)

Website Oneida Nation of the Thames

TERM: Permanent Full-Time, 40 hours per week, Monday to Friday, 8:30 a.m. to 4:30 p.m.


SALARY: TBD – Based on Education and Experience, includes group benefits and pension


POSTING DATE: February 18, 2021


CLOSING DATE: March 10, 2021 at 4:30 p.m.


Job Summary:

Under the direct supervision of the Chief Administrative Officer, the Director of Social Services is responsible for the senior management and implementation of all social service programs including: Band Representatives, Ontario Works and Shelter Operations. This leader works closely with staff and community members and establishes strong working relationships with other agencies, community stakeholders, organizations, as well as representatives from the municipal, provincial and federal government. The Director of Social Services will have the overall responsibility to ensure that the departmental policies and procedures reflect the social framework of the division. With ongoing organizational growth, and possible restructuring, the departments overseen by the Director of Social Services may change.


KEY Duties and Responsibilities:

  1. Oversees the planning, development and implementation of social services and programs within a Nation based framework;
  2. Liaises with community members so that are actively consulted when creating and delivering programs and services;
  3. Prepares public relations materials;
  4. Advocates for continued service delivery of much needed services;
  5. Initiates community outreach initiatives to increase public awareness of programs and services;
  6. Supervises direct reports within the department through established accountability mechanisms;
  7. Responsible for personnel management under the division; ensuring those in supervisory roles implement policies and procedures consistently;
  8. Establishes and implements departmental goals and objectives and follows through in attaining them;
  9. Oversees the development, implementation and evaluation of departmental work plans which are reflective of the social framework and departmental policies;
  10. Supervises applications for grants and other funding and reviews all newly developed proposals for funding prior to submission;
  11. Formulates, oversees and maintains departmental budgets;


Skills and Knowledge:

  1. Knowledge of services delivered to Oneida Nation of the Thames;
  2. Knowledge of legislation related to departmental services including privacy, Human Rights Standards of Practice, ensuring compliance;
  3. Understanding of social conditions and challenges within Oneida Nation;
  4. Familiar with current developments in the fields of social services and their impacts on departmental programs;
  5. Knowledge of Government Funding and negotiations;
  6. Leadership, managerial and analytical skills;
  7. Public speaking skills;
  8. Professional communication skills both verbally and written;
  9. Demonstrated leadership/team building skills;
  10. Problem solving skills and able to make effective decisions;
  11. Strong organizational skills;
  12. Strong emotional intelligence and relationship management skills;
  13. Excellent computer skills and MS Office software experience.



  1. College or University Diploma/Degree in Social Work, Human Services, Public/Business Administration and/or closely related field of study WITH a minimum of four (4) years of working experience in a management/supervisory capacity; OR
  2. In process of obtaining or willing to obtain a College or University Diploma/Degree in Social Work, Human Services, Public/Business Administration and/or closely related field of study WITH a minimum of 5+ years of related employment in a management/supervisory capacity;
  3. In good standing with regulatory body if applicable;
  4. Strong knowledge base in the following areas; Ontario Works, Band Representatives, Shelter Services;
  5. Knowledge of the Child, Youth and Family Services Act, Ontario Works Act and regulations and legislation relevant to the department;
  6. Previous experience or knowledge to plan, develop and implement a comprehensive Nation based social services program;
  7. Knowledge of and ability to complete annual funding reports, work plans and budgets;
  8. Familiar with Oneida Nation political structure and programs and services for citizens;
  9. Experience working in a multi-disciplinary environment;
  10. Professional integrity and the ability to maintain strict confidentiality is essential.



  1. The successful applicant will provide a current VS-CPIC, at own expense, prior to starting employment;
  2. The successful applicant will provide a photocopy of all applicable educational qualifications, prior to starting employment.



  1. Cover Letter;
  2. Resume;
  3. Three (3) supervisory references (names and telephone numbers only).

Submit all mandatory documentation to

Due to COVID-19 Pandemic, we are ONLY accepting electronic copies at this time.

  • All applications will be screened according to the above qualifications, including a full and complete application as requested.
  • Only those selected for an interview will be contacted.
  • A registered member of a First Nation as per Section 16(1) of the Human Rights Act, is a preference.
  • Where non-Aboriginal employees have accepted, as a term of their employment, that they may be displaced in preference to an Aboriginal candidate, the Oneida Nation of the Thames must still treat the non-Aboriginal employee in a fair and reasonable manner, by for example, ensuring that adequate notice of termination is given. It is not acceptable to dismiss a permanent employee in favour of an Aboriginal employee if no preferential policy or practice was in place at the time of the permanent hiring.
  • Oneida Nation is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodations, please contact Human Resources.


To request a full job profile, contact the Human Resources Department at 519-652-3244 ext. 827 or by email to


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